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Privacy Policy

Effective Date: January 1, 2025

Who we are

Our website and app address is: https://app.everydaylowgi.com (Everyday Low GI App, operated by Well + Easy). We are committed to protecting your privacy and ensuring your personal information is handled responsibly.

What personal data we collect and why we collect it

Account Registration

When you create an account, we collect your name, email address, and password to provide you with access to meal plans, recipes, and app features. We may also collect optional profile information such as health goals, dietary restrictions, and food preferences to personalize your experience.

Meal Planning and Recipe Data

We collect information about your meal plan selections, recipe favorites, grocery lists, and dietary filters to provide personalized meal planning recommendations and improve our service.

Health Information (Optional)

You may choose to provide health-related information such as prediabetes status, PCOS, insulin resistance, food allergies, or other conditions. This information is used solely to customize recipe recommendations and is never shared with third parties without your explicit consent.

Payment Information

When you subscribe to our paid services, payment information is processed through secure third-party payment processors (Stripe/PayPal). We do not store your complete credit card information on our servers.

Comments and Community Features

When you participate in our community forum or leave comments, we collect the data shown in the comment form, your IP address, and browser user agent string to help with spam detection and community safety.

Contact Forms

When you contact us through our support forms, we collect your name, email address, and message content to respond to your inquiry and provide customer support.

Cookies

We use cookies to:

  • Keep you logged into your account
  • Remember your meal plan preferences and dietary filters
  • Save your grocery lists and favorite recipes
  • Track usage analytics to improve our service
  • Provide personalized content recommendations

You can control cookies through your browser settings. Note that disabling cookies may limit certain app functionality.

Mobile App Data

Our mobile app may collect:

  • Device information (model, operating system)
  • App usage statistics
  • Push notification preferences
  • Offline data syncing information

Third-Party Integrations

  • Instacart Integration: If you use the Instacart shopping feature, we share your grocery list with Instacart according to their privacy policy
  • Google Analytics: We use Google Analytics to understand how users interact with our app
  • Email Service Provider: We use email service providers to send meal plans, recipes, and updates

Embedded Content

Our app and website may include embedded content (e.g., videos, nutritional calculators). These embedded services may collect data about you according to their own privacy policies.

How we use your data

We use your personal data to:

  • Provide personalized meal plans and recipe recommendations
  • Process your subscription and payments
  • Send you meal plans, recipes, and educational content
  • Respond to customer support inquiries
  • Improve our app features and user experience
  • Send important service updates and notifications
  • Ensure app security and prevent fraud

Who we share your data with

We may share your data with:

  • Payment Processors: Stripe/PayPal for subscription processing
  • Email Service Providers: To deliver meal plans and updates
  • Analytics Providers: Google Analytics for usage statistics (anonymized)
  • Customer Support Tools: To provide better support service
  • Legal Obligations: When required by law or to protect our rights

We NEVER sell your personal information to third parties.

Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for data transmission
  • Encrypted data storage
  • Regular security audits
  • Secure password requirements
  • Limited employee access to personal data

How long we retain your data

  • Active Accounts: We retain your data as long as your account is active
  • Canceled Accounts: Data is retained for 30 days after cancellation, then permanently deleted
  • Payment Records: Retained for 7 years for tax and legal compliance
  • Anonymous Analytics: Retained indefinitely in anonymized form

Your rights over your data

You have the right to:

  • Access: Request a copy of all personal data we hold about you
  • Correction: Update or correct your personal information
  • Deletion: Request deletion of your account and personal data
  • Data Portability: Receive your data in a structured, machine-readable format
  • Opt-out: Unsubscribe from marketing emails at any time
  • Restriction: Request restriction of certain data processing activities

To exercise these rights, contact us at [email protected]

Children's Privacy

Our app is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

California Privacy Rights (CCPA)

California residents have additional rights including the right to know what personal information is collected, sold, or disclosed. We do not sell personal information.

GDPR Compliance (EU Users)

For EU residents, we process data based on:

  • Your consent
  • Contract performance
  • Legal obligations
  • Legitimate business interests

You have the right to lodge a complaint with your local data protection authority.

Changes to this Privacy Policy

We may update this policy periodically. We will notify you of significant changes via email or app notification. Continued use after changes constitutes acceptance.

Cookie Policy

We use the following types of cookies:

  • Essential Cookies: Required for app functionality
  • Performance Cookies: Track usage and performance
  • Functionality Cookies: Remember your preferences
  • Marketing Cookies: Personalize content (opt-in only)

Contact Information

For privacy concerns or questions:

 

Last Updated: January 1, 2025

By using the Everyday Low GI app, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.